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Ludoo
Your account

Delete your account.

You can do it yourself, from inside Ludoo, and it happens immediately. Nothing is held for a cooling-off period and nothing needs our approval.

01 · The steps

In the app

  1. Open Ludoo and go to Profile.
  2. Scroll to Account.
  3. Press Delete account.
  4. Type DELETE to confirm, then press Delete my account.

You are signed out as soon as it is done. Signing in again with the same email or Google account creates a new, empty profile: it does not bring the old one back.

If you have already uninstalled Ludoo

Reinstall it and sign in, then follow the steps above. If you cannot sign in, write to hello@ludoo.online from the email address on the account and we will delete it for you. We answer within a few days and will tell you when it is done.

02

What is deleted

  • Your sign-in — the account itself, with whatever email or Google identity is attached to it.
  • Your profile — your display name, and the photograph if you added one.
  • Your record — matches played and won, placings, points, and everything the characters remember about how you play.
  • Your standings — every ladder row, in every mode.
  • Your friends — the links in both directions, so nobody is left with a friend they cannot reach.
  • Anything you unlocked — points spent, dice, badges.
  • Your seat at any table, freed for somebody else.
03

What is kept, and why

  • Bug reports you sent, with your name, your account and the table code removed. What is left describes the software rather than you: what went wrong and the log lines showing it. We keep those because deleting them would lose the evidence of a defect, not protect a person.
  • Games other people are still playing. A match you were in carries on for the others. Your seat is emptied and your name comes off it.
  • Ordinary server logs, which hold no account data and are discarded on their own schedule.

Nothing kept can be used to identify you or to find what was deleted.

04

How long it takes

Immediately. The deletion happens while you wait, and Ludoo tells you if any part of it did not finish so you can try again. Backups are overwritten on their own cycle and are never used to restore an account somebody deleted.

Trouble, or a question about what was removed? hello@ludoo.online.